Parent Portal

2024-2025 Busing Information

NOTE: If applying for senior elementary school or high school student transportation for 2025-2026, go here.
 
PLEASE READ

The Parent Portal is for accessing your child's transportation details (see red box below for more information). Requests for transportation cannot be made through the Parent Portal or elsewhere on our website.

HOW TO REQUEST OR MAKE CHANGES TO YOUR CHILD'S TRANSPORTATION:

Contact your school office for students attending any Conseil scolaire de district catholique des Aurores boréales, Conseil scolaire du Grand Nord, or Thunder Bay Catholic District School Board schools.

Contact your school office for students attending  any Lakehead District School Board Elementary schools.

Contact STSTB at 807 625-1660 for students attending Lakehead District School Board Secondary schools.


All users must create an account and add their students to the account for single log-in access to student transportation details.

For detailed instructions view the New Parent Portal User Guide

                                                                                     Parent Portal Reference Guide Website Image.jpg

Please note when adding students to your Parent Portal account:

  1. Ministry of Education issued 9 digit Ontario Education Number (OEN) is different than the school board issued 9 digit Student ID Number. Only the OEN will work for adding a student to your account to view their transportation details unless they are new to education in Ontario and have not yet been issued an OEN (ie. children entering JK in September)
  2. Adding students entering JK next year who have not yet been assigned an OEN, can still be done by using their school board issued Student ID number (available on written correspondence from the school or by contacting the school). Using a Student ID number in the Ontario Education Number field only works for students who don't yet have an OEN.
  3. When adding a student to your Parent Portal account, the school and grade selected must match the school year selected in the 'School Year' box located in the lower left of the screen.

You can confirm eligibility for both school zone (Which School do I Attend?) and school bus transportation (Can I Ride a Bus?) through the Public Menu in the Parent Portal or by visiting the 'ELIGIBILITY' tab on the home page.


Apply for 2025-2026 Senior Elementary School or High School Busing

Student Transportation Services of Thunder Bay is a student transportation consortium of these 3 school boards:

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Suite 2001, 715 Hewitson St. Thunder Bay, ON. P7B 6B5 • Phone: (807) 625-1660 • Fax: (807) 622-5818